Frequently Asked Questions
Leasing Questions
No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.
Our apartment homes are priced individually based on the amenities and features.
Application fees are $85 per person. All lease holders must be 21 years and older. You may pay these in office, or online by credit card, a small fee will apply. There is an administrative fee of $200. All application fees are nonrefundable.
Applications may be found under the floor plans tab of our property website.
Security deposits will vary depending on qualifying criteria. Deposits start equivalent to one months rent and can go up to two full months rent.
Rent is always due on the first and a $80 late fee is assessed on the 6th of every month and $100 assessed on the 11 (even Sundays and holidays). If you need to pay your rent, click here to login.
You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.
Up to 2 pets, cats or dogs, are allowed. Any pets living in the apartment will require a one-time fee for each pet and monthly pet rent per pet. The Pet Fee does not transfer from one apartment to another. Check out our full pet policy page for more information.
Resident Questions
Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment, and the lease buy-out fee is $2,000 termination fee, a reletting fee specific to your lease, and payback of any concessions. Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager as there could be unique circumstances.
Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.
If you love our apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.
You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.
Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, or staying longer than 14 days, they will need to fill out an application to be added to your lease agreement.
We require a 60-day written notice, which you are responsible for, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.
Yes, residents can set up services with Spectrum.
You are allowed to use gas or electric grills on the property. Restrictions apply to wooden decks. Please contact the office with questions.
If you are locked out during business hours, you can come to the office to be let back in your apartment or garage. After hours, please contact a locksmith.
If you have lost your keys, you may have new keys made at our office during business hours for a small fee. If it is outside of office hours, please contact a local locksmith.
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Testimonials
Awesome job maintenance for fixing the bathroom sink and in a timely manner :) Great office staff. The office staff is pleasant. Thanks for putting me in the building I am in. My neighbors are all nice and respectful. Glad to call this place home, and it feels like home.
- Google Review
I’m so happy to call this place home !! The staff is so professional and responsive!! Such a great area !!
- Google Review
Living here over 6 years has been the best. Management has always been attentive to my needs. Such as repairs and other issues that may come up. The managers are polite and professional. Just recently I was experiencing an issue and management addressed it after hours. That put an even bigger smile on my face. Thanks Nantucket!!!!!
- Google Review
I have enjoyed living in Nantucket gardens. You need something done and in no time it gets done. Continued upgrades and care of the building are always being done. Ms. Barrett and Ms. Mosby are great. They are always professional and kind.
- Google Review
I LOVE IT HERE THE STAFF & maintenance are Grate I recommend anyone who are looking for a quiet safe complex to move into these townhomes I’ve been here 2 years With No Problems & I hope for many more THANKS NANTUCKET YOUR THE BEST
- Google Review
Overall my experience been Great. No complaints. The entire staff is very polite and caring. Have the best office managements.They are very respectful and solve any issues you have. Treat you basically like family. Maintenance doesn’t waste no time on any request you have. Complete them in a timely manner. The property is well kept cleaned and quiet. Bernie keeps the hallways smelling good and cleaned at all times. He is a great and friendly maintenance guy. Neighbors are respectful. I love it h
- Google Review
Been living at Nantucket Gardens for about 7 years its has been great the staff in the office Ms. Barrett and Ms. Mosey are wonderful, polite, and awesome. Even the maintenance team is great... Nantucket gardens doing their big one... Thank you
- Google Review
I love my apartment and the office staff really look out for they residence I can finally call this my home
- Google Review
I have been living at Nantucket gardens for about 10yrs they have great service from the front office to the maintenance crew any problems I have they address it in a timely fashion I feel safe and comfortable I love living here
- Google Review